Courier service: 上海宏杉国际物流 (IDEX)
Customer service: +86 400-880-9976
Service country: CHN
Official website: http://www.idexpress.com.cn/

IDEX Parcels Tracking online.

If this server is having problems to connect to courier tracking server or the result of your parcel tracking not showing up, Please select this server

IDEX Tracking

How does IDEX parcels tracking work?

IDEX has a lot profesional team to handle your parcels, your parcels will be send by plane, car or mortorcycle with fast as soon as possible to destination according to the services available. Enter your tracking code between 10 and 40 digits long shown on your IDEX shipping receipt and click on Track using parcelstracking.net to follow the progress of your shipment.

How does IDEX tracking number work?

A tracking number is a unique ID number or code assigned to your package or parcels when send it to you by mail or you ship a packages. The tracking code is represented on transit of visibility, location, condition, shipping history, TCN, reference and printable version of the Proof of Delivery.

What is IDEX Tracking Number?

Tracking number is code a uniquely generate by IDEX courier service to track shipment status locations, times and condition of parcels. you can check tracking number online by using parcelstracking.net about your parcels status.

What does IDEX tracking number look like?

Tracking number is consists of letters and numbers between 15 and 40 digit long shown on your IDEX receipt, tracking number is ussualy close to the barcode.

How to use IDEX tracking number?

Go to the website of the IDEX courier service or third party like parcelstracking.net you can check tracking number online, Scan or check the body of the IDEX mail or receipt until you see a long code of string of numbers. Most tracking numbers are between 10 and 40 digits long close to the barcode and each one is uniquely generated Follow the instructions of your receipt, find for menu Track or Find. enter your tracking number and click track.

Why does my IDEX parcels tracking keep saying in transit?

When your IDEX parcels is in transit, it means the IDEX Courier Services picked the parcels to nearest location and your IDEX package in the process to the delivery address. The package status stays in transit until the IDEX Courier driver delivers it to the receiver. if you want to know more about your parcels, you can use IDEX parcels tracking to track the location and condition about your parcels.

Finding Tracking Information

How to find tracking number from IDEX?

When you shipping or sending a parcels, you will get IDEX shipping receipt. Your IDEX tracking number can be found on several different items like mailing receipt and Redelivery forms, online e-label record, if you purchased insurance online, Sales receipt or your insurance receipt.

Where is the tracking number on my IDEX receipt?

Your IDEX Tracking Number may be found on: IDEX mailing receipt, IDEX online label record, if you purchased parcels insurance online. IDEX sales receipt, if you purchased parcels insurance at a Post Office. The article mailed, your IDEX tracking number usually below the barcode, Examples of tracking codes can be found at IDEX Tracking.

How to track a parcels with IDEX receipt?

Open your receipt, read and find a long string unique id then enter your IDEX tracking number or tracking code above then click track. you will get a lot of information of details from where to where your parcels in real-time updates of transit of visibility, location, condition, shipping history, regulation, reference and printable version of the Proof of Delivery.

What to do if you lost IDEX tracking number?

If you dont have IDEX shipping receipt, sales receipt or e-mail confirmation, you can contact customer service to request IDEX tracking by address, Mail, Phone, reference or you can set up a long-term solution to customer service that will always notify you when a parcels is set to arrive. You can still track your parcels without IDEX tracking number.

Delivery Information

What time does IDEX deliver to my area?

IDEX deliver your parcels to your area between Monday through Friday, by 8:00 a.m. to 6:00 p.m. and Saturday with Saturday Delivery special handling option, IDEX Standard Overnight Next business day delivery by 3:00 p.m. to most addresses, by 4:30 p.m. to rural areas and by 8 p.m. to residences. Monday - Friday. IDEX next day air or priority Overnight Next business day delivery by 10:30 a.m. to most addresses, by noon, 4:30 p.m. or 5 p.m. in remote areas.

Why is the item from IDEX not arrived?

Packages are sent through a very long process, IDEX Courier Services involves the process of sorting, localizing packages, transporting, service, containers, and time of delivery. the trip can be hampered because of the weather, local regulations, and other factors that hinder your package. so always use IDEX package tracking so you can be certain of the status of your package.

Why is the packet status being sent from IDEX But I haven't received it?

if your parcels is sent, that means the item sent is by IDEX has reached the recipient, meaning your goods have taken or someone claimed to be you.

IDEX Parcel Tracking FAQ

How does IDEX parcel tracking work?

IDEX assigns a unique tracking number to each package when it is shipped. This tracking number can be used to follow the package's progress and status online as it moves through the IDEX network to its destination.

What is a IDEX tracking number?

A IDEX tracking number is a unique code consisting of letters and numbers between 10 and 40 digits long. It is assigned to your package and is typically found on the shipping receipt near the barcode.

How do I use a IDEX tracking number?

  1. Go to the IDEX website or a third-party site like parcelstracking.net
  2. Locate the tracking number on your shipping receipt, email confirmation, or sales receipt
  3. Enter the tracking number and click "Track"

What information does IDEX tracking provide?

IDEX tracking provides real-time updates on the package's transit visibility, location, condition, shipping history, regulations, reference numbers, and printable proof of delivery.

What if I lost my IDEX tracking number?

If you don't have the tracking number, you can contact IDEX customer service to request tracking by providing details like the delivery address, reference numbers, or order information.

Why does the tracking status say "In Transit"?

"In Transit" means IDEX has picked up the package and it is on its way to the delivery address. The status remains "In Transit" until the package is delivered.

Why hasn't my IDEX package arrived yet?

There could be various reasons like weather conditions, local regulations, or other factors that may delay a package. Using tracking helps monitor the status and location.

What are IDEX delivery times?

IDEX delivers Monday-Friday from 8 AM to 6 PM, with some services like Next Day Air delivering by 10:30 AM. Times may vary for rural areas and residences.